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Automotive TechCompleted
QuickFit Auto Service Management System
An enterprise auto service management system for QuickFit Auto Services, a leading auto service center in Dubai and Abu Dhabi specializing in luxury and exotic vehicles. The platform manages appointment bookings, job approvals, repair tracking, parts inventory, customer communication, and service history across multiple branches.
Client
QuickFit Auto Services
Duration
8 months
Team Size
9 developers
Category
Automotive Tech
Technologies Used
ReactNode.jsMySQLExpressTwilioAWSRedis
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The Challenge
Auto service centers managing luxury vehicles (Range Rover, Porsche, Audi, Bentley, Maserati) need sophisticated job tracking, customer approval workflows, parts inventory management, technician scheduling, service contract management, and transparent customer communication across multiple service bays and branches.
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Our Solution
We developed a comprehensive workshop management system with online booking and free inspection scheduling, digital job approval with cost estimates, real-time job tracking with photo updates, parts inventory with supplier integration, technician assignment and bay management, customer portal with service history, and automated SMS/email notifications.
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The Results
- Managing 200+ vehicles weekly across 2 branches
- Job approval time reduced by 70%
- Customer satisfaction: 4.9/5 Google rating
- Service efficiency increased by 55%
Key Features
Online booking system
Digital job approval
Real-time job tracking
Parts inventory management
Customer service portal
Automated notifications
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This platform has transformed our service center operations. Customers appreciate the transparency of digital approvals and real-time updates, while our technicians work more efficiently with streamlined job tracking.
QuickFit Management
Operations Director, QuickFit Auto Services
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